Shawn Achor. Hilarious, informative, and he gives you action steps. If you haven't watched his PBS special -- do find it in your city. One of the things he mentioned, was that information does not mean transformation. How true. In fact, it seems to be that my profession is based on taking the information our clients have, or information they need, turning it into weekly action and transforming businesses and lives. I bet if you're reading this, you're a service professional too. And you do the same thing for your customers and clients. Enjoy Shawn.... Get more information on his PBS show

Do you know how to create or maintain reserves in your business and life? For many people, the concept of creating reserves is something they've never heard of and therefore never considered. Prior to attending Coach U or Coachville coaching schools in 1998, I had never heard of the concept myself! Learning about reserves came in handy when I started working for Thomas. The only way this new work fit into my day was because - you guessed it, I had created so many reserves. The concept Thomas pioneered works all the time. Why? Because when you have reserves - of people, of things, of money - you just have more time to do the things you

Establishing where free ends and fee begins can be challenging but learning the art of declining gracefully is essential to focusing on what's important in your practice. As long as you’re in the financial arena, you’re going to be asked to work for free. Financial professionals endure a specific set of boundary-crossing issues. Timothy Yee, a corporate/non-profit retirement planner from Green Retirement Plans Inc., says this about the people I call “freebie seekers”: “It is amusing to be asked if they can buy a no-sales- charge/ultra-low-expense fund through me and not pay me for my time. I can’t imagine the same person going to a doctor and asking to fix a broken leg for free. Why

Adding more joy into our lives energizes us. Here’s a fun way to create your WOW List. Ranked as the #2 most important life coaching process, it's fun to do alone, with your team, or family. It can also help us realize how much we really have, no matter what else is going on in our lives. Maybe it was created to help us remember what brings a big smile to our faces when business or life "get us down". The bottom line is that putting more gratitude and joy into our lives makes us happier humans. Fill your cup up with good things, and give or live from the overflow. How do you create a