The happy secret to better work
Shawn Achor. Hilarious, informative, and he gives you action steps. If you haven't watched his PBS special -- do find it in your city. One of the things he mentioned, was that information does not mean transformation. How true. In fact, it seems to be that my profession is based on taking the information our clients have, or information they need, turning it into weekly action and transforming businesses and lives. I bet if you're reading this, you're a service professional too. And you do the same thing for your customers and clients. Enjoy Shawn.... Get more information on his PBS show