100+ Ways to Create Customer Loyalty in Business
68. Remember Me, PLEASE! The power of a phone call: A recent phone call I made brought a client to say "Wow, I can't believe you called (said 3 times!). People just don't call any more just to talk, this is great, I rate a phone call." Be different, make the phone call! The power of a gift: A business gift, like a funny pen or note paper, purchased from the clearance area of a big box office supply store rates smiles, showing off, and may bring you a photo of clients that says "world's #1 Coach". Loyalty doesn't cost a lot. It's in the niceness of life. Thanks to: Maria Marsala of Act Now Seminars.