Using Environmental Friendly as an Excuse
Have you noticed the new excuse companies are using to lower the quality of their products and/or customer service? In the last few months, Nutrese (think hair color) lowered the quality of the gloves they provide in each kit. When I wrote to them because the new gloves break every easily and the product gets on my hands, they used the "environmentally friendly" excuse. I mean, this is hair color. Not only that, it comes in a box, with 1 plastic bottle, 1 small plastic contain and 1 metal tube. They could at least provide quality gloves and protect the hands of their customers! Then in June 2011, AVON, using the "environmentally friendly" excuse stopped providing